Terms &
Conditions

These terms govern your use of our IT services and establish our mutual rights and responsibilities.

Last updated: October 05, 2025

1. Acceptance of Terms

By accessing or using the services provided by FastTech Enterprise LLP ("Company," "we," "us," or "our"), you ("Client," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our services.

2. Description of Services

We provide comprehensive IT solutions including but not limited to:

  • Network infrastructure design and implementation
  • Security systems and surveillance solutions
  • Enterprise network management
  • IT consulting and support services
  • Hardware and software procurement and installation
  • Maintenance and monitoring services

3. Service Agreements

Project Scope

All services will be provided according to the specific Statement of Work (SOW) or Service Agreement executed between the parties. The SOW will detail project specifications, timelines, deliverables, and pricing.

Service Level Agreements

Response times, uptime guarantees, and performance metrics will be specified in the applicable Service Level Agreement (SLA) for ongoing service contracts.

4. Client Responsibilities

The Client agrees to:

  • Provide accurate and complete information necessary for service delivery
  • Grant reasonable access to premises and systems as required
  • Maintain appropriate backup systems and data recovery procedures
  • Comply with all applicable laws and regulations
  • Pay all fees according to the agreed payment terms
  • Notify us promptly of any service issues or concerns

5. Payment Terms

Fees and Billing

Service fees are specified in the applicable SOW or Service Agreement. Unless otherwise agreed, invoices are payable within 30 days of the invoice date.

Late Payments

Late payments may incur interest charges at 1.5% per month or the maximum rate permitted by law, whichever is lower. We reserve the right to suspend services for accounts more than 30 days overdue.

6. Intellectual Property

Our IP Rights

We retain all rights, title, and interest in our proprietary technologies, methodologies, tools, and documentation used in providing services.

Client IP Rights

You retain ownership of your data and existing intellectual property. We will not use your confidential information beyond what is necessary to provide the agreed services.

7. Confidentiality

Both parties acknowledge that they may have access to confidential information. We agree to maintain the confidentiality of your business information and implement appropriate safeguards to protect sensitive data.

8. Warranties and Disclaimers

Service Warranty

We warrant that our services will be performed in a professional manner consistent with industry standards. Hardware warranties are provided by the respective manufacturers.

Disclaimer

EXCEPT AS EXPRESSLY STATED, ALL SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

9. Limitation of Liability

Our total liability for any claims arising out of or relating to these Terms or our services shall not exceed the total amount paid by you for the specific service giving rise to the claim during the 12 months preceding the claim.

WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS INTERRUPTION.

10. Force Majeure

Neither party shall be liable for any failure or delay in performance due to circumstances beyond their reasonable control, including but not limited to acts of God, natural disasters, government actions, or network outages.

11. Termination

Termination for Convenience

Either party may terminate ongoing service agreements with 30 days written notice.

Termination for Cause

Either party may terminate immediately upon material breach of these Terms that remains uncured after 15 days written notice.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to conflict of law principles. Any disputes shall be resolved in the courts of [Jurisdiction].

13. Changes to Terms

We may modify these Terms at any time by posting the updated Terms on our website at [Your Domain]. Continued use of our services after such modifications constitutes acceptance of the updated Terms.

14. Contact Information

For questions about these Terms or our services, please contact us:

FastTech Enterprise LLP

Shop No.13, Ground Floor, Maa Bhagwati Complex, Plot no. 250, Ward No.: DC-2, Gandhidham Kutch - 370201, Gujarat

info@fasttech.co.in

+91 84696 57801